Scheduled Website Maintenance

We will be conducting maintenance on our systems beginning at 9:00 pm EST on Friday, June 14th. This will impact many IBO and customer-facing online applications. These applications will be unavailable between 9 pm and 1 am EST. As a result, the call center will be closed beginning at 9 pm Friday and will reopen […]

June 14th, 2019|

Develop Your Skills and Grow Your Business with the NEW ACN Development Center!

We’ve just made building your business even simpler! Introducing the ACN Development Center – a robust, state-of-the-art training platform that makes getting up to speed on everything ACN simple and even fun! Think training has to be dull?

Think again! And it’s now available on the ACN Compass App.

Featuring:

– Short, interactive training modules – designed to […]

March 14th, 2019|

IBO Support is now 100% Digital!

Welcome to Total eCare! IBO Support is now where you are—on your smartphone and computer. IBO Support can be accessed with just a few clicks. You can reach an eCare expert by logging into your Back Office or through the Compass App.  You can also text eCare at 800-599-9559 to receive immediate help and support.

In […]

March 7th, 2019|

Schedule Outage

ACN will be performing routine maintenance on March 3, beginning at 7:00 AM ET. This will result in a scheduled outage of the following applications and websites lasting between 3 and 4 hours:

Back Office Website – IBOs will still be able to access acncompass.com and acncompass.ca as well as the ACN Compass App
Downline […]

March 1st, 2019|

IBOs, get 30% off Zoom Video Communications!

We’ve teamed up with Zoom Video Communications to provide our IBOs with a discounted rate on Zoom’s collaboration solutions! IBOs are using Zoom’s video meetings and webinars to accelerate sales, manage their teams, and grow their networks. Now new Zoom users who are IBOs can receive a 30% discount* on these services!

Enter “acnibo-zoom” in the coupon code box […]

February 26th, 2019|

IBO Support is Going Digital

Did You Know?

Research proves that regardless of the industry, the more digital support, the higher the satisfaction.

Beginning March 4, IBO Support will be completely digital

Yep, you heard it right. IBO Support will be faster and more convenient. With just a few clicks, you can contact IBO Support through chat and text. An agent will be […]

February 22nd, 2019|

Important IBO Tax Information

1099 tax statements will be mailed by January 31 to IBOs with individual positions that earned $600 or more in 2018. Corporations, LLC’s and Trusts will not receive a 1099, instead, they will receive a yearly taxable earnings statement.

Taxable earnings statements will be available online by January 31 in the IBO Back Office for everyone, […]

January 21st, 2019|

NEW IBO Support Hours

To better meet the needs of our IBOs, ACN North America is changing its support hours and increasing the ways you can reach us.

January 7th, 2019|

Join us in celebrating ACN’s 2019 Circle of Champions!

Help us welcome the ACN Circle of Champions members for the first half of 2019!

January 4th, 2019|

Seasons Greetings! Here are ACN’s holiday hours

The holidays are upon us! Here are ACN’s business hours during this season. Please plan accordingly. Best wishes for a wonderful holiday.

Monday, Dec. 24 (Christmas Eve)

CLOSED

-IBO Support

U.S. and Canada, 9 a.m.- 5:30 p.m. for these lines of business:

-Customer Support and eCare

-Technical Support

-Flash Wireless – eCare only

 

Tuesday, Dec. 25 (Christmas Day)

CLOSED

ACN World Headquarters, call centers

 

Wednesday, Dec. […]

December 21st, 2018|