ACN Announces New Online Support Tool

It’s Here: a 24/7 Spot to Submit Your ACN Questions
Ever have a question you’d like to chat with us about – after business hours? […]

February 19th, 2020|

Experience these AMAZING IDSeal Enhancements and November Bonuses!

You won’t BELIEVE all the New IDSeal Enhancements and these November Bonuses!

Wow! We kicked off November STRONG with an amazing Facebook Live Call with ACN Co-Founder & President Greg Provenzano, ACN Co-Founder Tony Cupisz, and IDSeal CEO Eran Sinai, to announce our LATEST enhancements to IDSeal, as well as cover the TREMENDOUS bonuses available for IBOs during the month of […]

November 4th, 2019|

Planned Maintenance

Maintenance Outage Planned for Wednesday, October 9

We will be performing scheduled system updates on Wednesday, October 9, starting at 9:30AM ET. These updates are expected to take approximately 30 minutes to complete. During this time, the VIP Portal, IBO Back Office, IBO Enrollments, Compass App enrollments (North America), and acnreg.com will be temporarily unavailable. All […]

October 8th, 2019|

Scheduled Outage

Maintenance Outage Planned for Friday, September 6

We will be performing scheduled system updates on Friday, September 6, starting at 7:00 PM ET. These updates are expected to take several hours to complete. During this time, the IBO Back Office, IBO Enrollments, Digital Phone, acnreg.com, and High-Speed Internet order portals will be temporarily unavailable. IBO Support, […]

September 5th, 2019|

Flash Support is now 100% Digital!

Did you catch the exciting news about Flash Wireless support? Flash Wireless inbound has made the transition to 100% digital support! The hours of operation are 8AM – 12AM, Monday – Friday ET and 9AM-10PM, Saturday – Sunday ET.

Frequently Asked Questions

Is eCare the Same Thing as Digital Support?

Yes! eCare is just another name for Flash […]

August 8th, 2019|

New Hours of Operation to Serve You Better

ACN is streamlining our hours of operation to serve you better.  Starting on June 24, you and your customers can get the same great service during new and more convenient hours:

Customer Service Inbound (877-226-1010)

9:00 AM to 9:00 PM Mon-Fri

9:00 AM to 7:00 PM Saturday

Closed Sunday

Customer Service eCare

8:00 AM to 10:00 PM Mon-Fri

9:00 AM to 8:00 […]

June 21st, 2019|

Scheduled Website Maintenance

We will be conducting maintenance on our systems beginning at 9:00 pm EST on Friday, June 14th. This will impact many IBO and customer-facing online applications. These applications will be unavailable between 9 pm and 1 am EST. As a result, the call center will be closed beginning at 9 pm Friday and will reopen […]

June 14th, 2019|

Develop Your Skills and Grow Your Business with the NEW ACN Development Center!

We’ve just made building your business even simpler! Introducing the ACN Development Center – a robust, state-of-the-art training platform that makes getting up to speed on everything ACN simple and even fun! Think training has to be dull?

Think again! And it’s now available on the ACN Compass App.

Featuring:

– Short, interactive training modules – designed to […]

March 14th, 2019|

IBO Support is now 100% Digital!

Welcome to Total eCare! IBO Support is now where you are—on your smartphone and computer. IBO Support can be accessed with just a few clicks. You can reach an eCare expert by logging into your Back Office or through the Compass App.  You can also text eCare at 800-599-9559 to receive immediate help and support.

In […]

March 7th, 2019|

Schedule Outage

ACN will be performing routine maintenance on March 3, beginning at 7:00 AM ET. This will result in a scheduled outage of the following applications and websites lasting between 3 and 4 hours:

Back Office Website – IBOs will still be able to access acncompass.com and acncompass.ca as well as the ACN Compass App
Downline […]

March 1st, 2019|

IBOs, get 30% off Zoom Video Communications!

We’ve teamed up with Zoom Video Communications to provide our IBOs with a discounted rate on Zoom’s collaboration solutions! IBOs are using Zoom’s video meetings and webinars to accelerate sales, manage their teams, and grow their networks. Now new Zoom users who are IBOs can receive a 30% discount* on these services!

Enter “acnibo-zoom” in the coupon code box […]

February 26th, 2019|

IBO Support is Going Digital

Did You Know?

Research proves that regardless of the industry, the more digital support, the higher the satisfaction.

Beginning March 4, IBO Support will be completely digital

Yep, you heard it right. IBO Support will be faster and more convenient. With just a few clicks, you can contact IBO Support through chat and text. An agent will be […]

February 22nd, 2019|

Important IBO Tax Information

1099 tax statements will be mailed by January 31 to IBOs with individual positions that earned $600 or more in 2018. Corporations, LLC’s and Trusts will not receive a 1099, instead, they will receive a yearly taxable earnings statement.

Taxable earnings statements will be available online by January 31 in the IBO Back Office for everyone, […]

January 21st, 2019|

Join us in celebrating ACN’s 2019 Circle of Champions!

Help us welcome the ACN Circle of Champions members for the first half of 2019!

January 4th, 2019|

Seasons Greetings! Here are ACN’s holiday hours

The holidays are upon us! Here are ACN’s business hours during this season. Please plan accordingly. Best wishes for a wonderful holiday.

Monday, Dec. 24 (Christmas Eve)

CLOSED

-IBO Support

U.S. and Canada, 9 a.m.- 5:30 p.m. for these lines of business:

-Customer Support and eCare

-Technical Support

-Flash Wireless – eCare only

 

Tuesday, Dec. 25 (Christmas Day)

CLOSED

ACN World Headquarters, call centers

 

Wednesday, Dec. […]

December 21st, 2018|

Wishing You and Yours a Very Merry Christmas and a Happy, Prosperous New Year

ACN President and Co-Founder Greg Provenzano wishes the ACN family a Merry Christmas and Prosperous New Year.

December 21st, 2018|

What is residual income? How to build a solid foundation in network marketing

In network marketing, residual income refers to money you receive from two sources:

Recurring billing from customers who buy a service marketed by you.
Recurring billing from customers who buy a marketed by your downline.

[…]

December 11th, 2018|

Inclement Weather Advisory – ACN Customer Care

ACN’s Customer Care Center has been affected by inclement weather conditions in the Concord, NC area. For this reason, you may experience longer than usual delays as we take steps to care for the safety of our staff. During this time, we encourage IBOs to use the self service portal and chat with an agent.
– […]

December 10th, 2018|

ACN finishes 25th anniversary with a flourish at Long Beach Training Event

ACN wrapped up its 25th anniversary year with an incredible International Training Event in Long Beach, Calif.

December 7th, 2018|

ACN once again is proud presenting sponsor for Bronko Nagurski Award

ACN once again is presenting sponsor for the Bronko Nagurski Award, given to college football's best defensive player.

December 4th, 2018|