Flash Support is now 100% Digital!

Did you catch the exciting news about Flash Wireless support? Flash Wireless inbound has made the transition to 100% digital support! The hours of operation are 8AM – 12AM, Monday – Friday ET and 9AM-10PM, Saturday – Sunday ET.

Frequently Asked Questions

Is eCare the Same Thing as Digital Support?

Yes! eCare is just another name for Flash […]

August 8th, 2019|

August Bonuses are Here!

NOW is a beautiful time to be in ACN.

Need a reason to embrace August like a long-lost friend? Bonuses will do the trick. Earn money and prizes – all for ramping up your business in all the right ways.

There’s plenty of incentive to crank up your efforts this month! Bonuses not only reward you – […]

August 1st, 2019|

New Hours of Operation to Serve You Better

ACN is streamlining our hours of operation to serve you better.  Starting on June 24, you and your customers can get the same great service during new and more convenient hours:

Customer Service Inbound (877-226-1010)

9:00 AM to 9:00 PM Mon-Fri

9:00 AM to 7:00 PM Saturday

Closed Sunday

Customer Service eCare

8:00 AM to 10:00 PM Mon-Fri

9:00 AM to 8:00 […]

June 21st, 2019|

Scheduled Website Maintenance

We will be conducting maintenance on our systems beginning at 9:00 pm EST on Friday, June 14th. This will impact many IBO and customer-facing online applications. These applications will be unavailable between 9 pm and 1 am EST. As a result, the call center will be closed beginning at 9 pm Friday and will reopen […]

June 14th, 2019|

Develop Your Skills and Grow Your Business with the NEW ACN Development Center!

We’ve just made building your business even simpler! Introducing the ACN Development Center – a robust, state-of-the-art training platform that makes getting up to speed on everything ACN simple and even fun! Think training has to be dull?

Think again! And it’s now available on the ACN Compass App.

Featuring:

– Short, interactive training modules – designed to […]

March 14th, 2019|

IBO Support is now 100% Digital!

Welcome to Total eCare! IBO Support is now where you are—on your smartphone and computer. IBO Support can be accessed with just a few clicks. You can reach an eCare expert by logging into your Back Office or through the Compass App.  You can also text eCare at 800-599-9559 to receive immediate help and support.

In […]

March 7th, 2019|

Schedule Outage

ACN will be performing routine maintenance on March 3, beginning at 7:00 AM ET. This will result in a scheduled outage of the following applications and websites lasting between 3 and 4 hours:

Back Office Website – IBOs will still be able to access acncompass.com and acncompass.ca as well as the ACN Compass App
Downline […]

March 1st, 2019|

IBOs, get 30% off Zoom Video Communications!

We’ve teamed up with Zoom Video Communications to provide our IBOs with a discounted rate on Zoom’s collaboration solutions! IBOs are using Zoom’s video meetings and webinars to accelerate sales, manage their teams, and grow their networks. Now new Zoom users who are IBOs can receive a 30% discount* on these services!

Enter “acnibo-zoom” in the coupon code box […]

February 26th, 2019|

IBO Support is Going Digital

Did You Know?

Research proves that regardless of the industry, the more digital support, the higher the satisfaction.

Beginning March 4, IBO Support will be completely digital

Yep, you heard it right. IBO Support will be faster and more convenient. With just a few clicks, you can contact IBO Support through chat and text. An agent will be […]

February 22nd, 2019|

Important IBO Tax Information

1099 tax statements will be mailed by January 31 to IBOs with individual positions that earned $600 or more in 2018. Corporations, LLC’s and Trusts will not receive a 1099, instead, they will receive a yearly taxable earnings statement.

Taxable earnings statements will be available online by January 31 in the IBO Back Office for everyone, […]

January 21st, 2019|