XOOM Energy for Business

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Access Badging & Accreditation Here

Before Acquiring XOOM Customers
Before IBOs can acquire XOOM Energy customers they must complete the XOOM training in the ACN IBO Back Office and complete the XOOM Accreditation Process. You only have to successfully complete the XOOM Accreditation Process one time for all of the XOOM markets.

NOTE: IBOs that wish to sell energy to customers in New York state,Ohio , Delaware and Rhode Island are required to have a XOOM Energy Badge.

To print your NY,OH, DE or RI badge or to complete the XOOM Accreditation Process please visit the XOOM Energy training portal.

XOOM Energy Multi-Location Enrollment (MLE)

Requirements
The Multi-Location Enrollment Process should be used when signing up customers with 5 or more residential and/or small business locations. All locations must be billed under one legal entity and must be enrolling on the same product.

How to Submit a Multi-Location Enrollment
Click here (https://acn.xoomenergy.com/multi-location-enrollment) to download a Multi-Location Enrollment Form for your customers state from the drop down menu. Once the form is completed, fax it to the ACN XOOM MLE specialist with all required documentation at 866.452.0053 or email to bbpenergylead@acninc.com.

Next Steps
Once the ACN XOOM MLE specialist receives and validates the enrollment it will be forwarded to XOOM for processing. A XOOM Energy Specialist will contact your customer to further discuss the enrollment.

Small & Big Business Overview Flyer (Gas & Electricity) – PDF

XOOM Energy Big Business Program (Gas & Electricity) – PDF

Targeting the Right Big Business Customer (Gas & Electricity) – PDF

Requirements
The Big Business Process should be used when signing up customers with an annual supply cost more than $17,000 on the commodity portion of the energy bill.

How to Submit a Big Business Lead Pass
Click here (https://acn.xoomenergy.com/en/big-business) to download a Big Business Form for your customers state from the drop down menu. Complete the form including signing any required LOA(s). Fax the form to the ACN XOOM Big Business specialist at 866.452.0053 or email to bbpenergylead@acninc.com. You must include a copy of the most recent invoice showing usage for each account enrolled. For IN, KY, MI and VA please provide either 12 months of invoices or a recent invoice with a graph showing 12 months of usage for each account.

Next Steps
Once the ACN XOOM Big Business Specialist receives and validates the enrollment it will be forwarded to XOOM for processing. A XOOM Energy Specialist will contact your customer to further discuss the enrollment. You will be updated with the status of your lead via email throughout the process. Customers will not appear on your Personal Customer List (PCL) until a contract has been signed. This process may take up to 10 business days to complete.

XOOM Energy Business MatrixView Here

Requirements
Must be business account. For XOOM Energy markets, small business accounts will have commodity spend of less than $25,000 per year. Big Business accounts will have commodity spend of $25,000 – $500,000 per year.

How to Order
Customers enter orders online through the ACN Online Direct Store.

Plans/Rates
Variable and fixed.

Process
Order is placed through ACN Online Direct Store. Credit is automatically checked. If OK, customer is enrolled and receives confirmation; if not, options are explained on the site.

Before acquiring customers for Natural Gas, Electricity, or Solar Energy, Independent Business Owners are required to complete Energy training and have a thorough understanding of the products and services offered to customers. Complete your training and accreditation now by learning everything you need to know about XOOM Energy in their user-friendly Training Portal.

XOOM Energy Training Portal – USA & Canada

XOOM Energy Training by COC and SVP Michael An – Charlotte 2017 – PDF

XOOM Energy Training by COC and SVP Michael An – Charlotte 2017 – PPT

XOOM Energy Training by COC and SVP Michael An – Charlotte 2017 – Keynote

XOOM Energy Big Business Program Script