Did you catch the exciting news about Flash Wireless support? Flash Wireless inbound has made the transition to 100% digital support! The hours of operation are 8AM – 12AM, Monday – Friday ET and 9AM-10PM, Saturday – Sunday ET.

Frequently Asked Questions

Is eCare the Same Thing as Digital Support?

Yes! eCare is just another name for Flash Wireless’ digital support operations, which include chat and text message support. But no matter what you call it, we are here to quickly and effectively support our IBOs and their customers!

How Do I Start a Chat with a Flash Wireless Support Team Member?

Easy! Head over to www.flashwireless.com and click on Support (select Green or Yellow) – the “Chat with an Expert” button will be on the bottom right. Please note, the chat button is not visible on the main page.

Once you start a chat, you can click on any of the other Flash pages and the chat box will follow you. The chat function is designed this way so that the support team can virtually show customers how to log in to self-care, checkout with an order, show where the FAQs are, etc.

What is the Number that I Can Text for Assistance with Flash Wireless?

No problem! Just text 888-226-2141 for Flash Wireless support!

How Do I Make a Payment or View my Flash Wireless Account?

For self-service options, including making a payment or to view your Flash Wireless account, please log in at www.flashwireless.com.