Performance Upgrades to Chat & SMS

We’re upgrading our Chat and SMS systems and will be conducting routine maintenance beginning at 9 a.m. ET on Saturday, May 9th. This may impact IBO and customer-facing chat and SMS availability. Chat and SMS may intermittently be unavailable between 9 a.m. and 3 p.m. ET on May 9th. Please communicate this to your team and customers. Thank you for your patience while we enhance communication systems for your business and customers.