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Residential Products ›
U.S. Residential Products Presentation  – PPT | PDF |Keynote

U.S. Product Overview – PDF | PDF (Non Energy)


Business Products ›
U.S. Business Products Presentation  – PPT | PDF | Keynote

U.S. Business Product Overview – PDF | PDF (Non Energy)

For Your Business

Order Entry Timelines – PDF | Customer Purge Rules – PDF | Automatic Bill Form – PDF

Big Business Referral Programs

The Big Business Process should be used when signing up customers with an annual supply cost of more than $17,000 on the commodity portion of the energy bill.

How to Submit a Big Business Lead Pass
Click here to download a Big Business Form for your customer’s state from the drop-down menu. Complete the form, including signing any required LOA(s). Fax the form to the ACN XOOM Big Business specialist at 866.452.0053, or email to You must include a copy of the most recent invoice showing usage for each account enrolled. For IN, KY, MI and VA, please provide either 12 months of invoices or a recent invoice with a graph showing 12 months of usage for each account.

Next Steps
Once the ACN XOOM Big Business Specialist receives and validates the enrollment, it will be forwarded to XOOM for processing. A XOOM Energy Specialist will contact your customer to further discuss the enrollment. You will be updated with the status of your lead via email throughout the process. Customers will not appear on your Personal Customer List (PCL) until a contract has been signed. This process may take up to 10 business days to complete.