Be a Flash Wireless Self Service Champion

The My Account portal gives you full access to your Flash Wireless account, whenever and wherever you need it! You are in complete control of your account and won’t have to wait in line or stay on hold to manage your account. At any time, you have the ability to:

        ✅ Make a payment

        ✅ Change your plan

        ✅ Enable Data Boost

        ✅ Swap devices


Help from Quinn

If you need any help along the way, you can interact with Quinn by clicking on “Chat with an Expert”! Quinn can handle your requests if you ask her a specific question, or she can guide you through the website or MyAccount online. She can even send you links and other useful resources and resolve common issues you may run into!

Of course, Quinn will also direct you to the expert wireless technicians during business hours. For support during our offline time or because of holidays or other events, Quinn may ask you if you want to create a case via email and request remote assistance to resolve your issue.



Need Additional Help?

Flash Wireless experts are available for support during the following timeframes*:

– Chat Support –

Monday through Friday from 9AM to 9PM

– Text Message support –

Monday through Friday from 9AM to 9PM

English: 888-226-2141

Spanish: 866-735-3358

– Phone Support –

English and Spanish: 888-226-2141

Saturday 9AM to 9PM

Sunday 10AM to 7PM




*All times are Eastern Standard time unless noted. Holidays may impact normal hours of operation